Shopify App · Shopify

Askly

Askly adds a Q&A section to product pages where shoppers can ask questions and merchants (or other customers) can provide answers.

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Product Overview

Built for e-commerce teams that need a clearer system.

Askly adds a Q&A section to product pages where shoppers can ask questions and merchants (or other customers) can provide answers. It includes auto-FAQ generation from frequently asked questions, question moderation, and email notifications for new questions and answers. Reduce pre-purchase friction by answering product-specific questions directly on the product page, reducing support tickets and building informational social proof.

Key Features

Q&A section on product pages with question submission form
Merchant answer interface with rich text formatting
Community answers — allow other customers to answer questions
Question upvoting to surface popular questions
Auto-FAQ: frequently asked questions automatically promoted to FAQ display
Email notifications to merchants for new questions; to customers when answered
Question moderation queue with spam filtering
Global FAQ page with all questions across products, filterable by product/category

Use Cases

Merchants selling complex or technical products (electronics, supplements, equipment) where shoppers commonly have questions before purchasing.

Screenshots and demos

Visual previews attach as this product moves through build stages.

Interface

Workflow

Reporting

Installation

Up and running in a few steps.

1
Open the listing and choose Install / Add app
2
Approve the requested permissions
3
Complete the short guided setup
4
Go live — the app is active on your store

Availability

Planned

This product is planned. Join the waitlist to be notified the moment it launches.

Support & refunds

Billing, trials, and refunds are handled through the Shopify marketplace under its terms. Standard support is included from Webb.