Key Features
- Product-level replenishment cycle configuration (e.g., 30-day supply, 60-day supply)
- Automated reorder reminder emails/SMS sent at the optimal time based on purchase history
- Win-back campaign flows triggered by customer inactivity thresholds
- Churn prevention offers with escalating incentives (reminder, then discount, then larger discount)
- One-click reorder links that pre-fill the cart with previously purchased items
- Smart replenishment prediction that adjusts timing based on actual customer reorder patterns
- Customer segmentation by risk level (active, at-risk, lapsed, lost)
- A/B testing for reminder timing, subject lines, and discount levels