Webb
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Shopify App · Shopify

Shieldr

Shieldr protects merchants from fraudulent orders and chargebacks by analyzing every order through a multi-signal fraud scoring engine.

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Product Overview

Built for e-commerce teams that need a clearer system.

Shieldr protects merchants from fraudulent orders and chargebacks by analyzing every order through a multi-signal fraud scoring engine. It combines IP intelligence, behavioral analysis, address verification, and payment risk signals to flag high-risk orders before fulfillment, and automates chargeback evidence submission when disputes arise. Minimize financial losses from fraud and chargebacks through real-time risk scoring, proactive order flagging, and automated chargeback dispute management.

Key Features

  • Multi-signal fraud scoring engine analyzing 50+ risk indicators per order
  • Real-time IP intelligence: proxy/VPN detection, geolocation mismatch, known fraud IP databases
  • Address verification: billing/shipping mismatch detection, invalid address flagging, PO box alerts
  • Behavioral analysis: velocity checks (multiple orders from same IP/device), session anomaly detection
  • Chargeback response automation with evidence package generation and deadline tracking
  • Customizable risk rules and thresholds with whitelist/blacklist management
  • Order hold queue for manual review of flagged orders with risk factor breakdown
  • Chargeback analytics: dispute rates, win rates, loss trends, top dispute reasons

Use Cases

  • Merchants experiencing fraud losses or chargebacks, particularly those selling high-value goods, digital products, or trending items that attract fraud rings.

Screenshots and demos

Visual previews attach as this product moves through build stages.

Interface

Workflow

Reporting

Installation

Up and running in a few steps.

  1. 1

    Open the listing and choose Install / Add app

  2. 2

    Approve the requested permissions

  3. 3

    Complete the short guided setup

  4. 4

    Go live — the app is active on your store

Availability

Planned

This product is planned. Join the waitlist to be notified the moment it launches.

Support & refunds

Billing, trials, and refunds are handled through the Shopify marketplace under its terms. Standard support is included from Webb.