Shopify App · Shopify

Wappy

Wappy adds a WhatsApp chat button to Shopify storefronts, letting customers reach merchants directly on WhatsApp.

Product Overview

Built for e-commerce teams that need a clearer system.

Wappy adds a WhatsApp chat button to Shopify storefronts, letting customers reach merchants directly on WhatsApp. Beyond the button, it supports order tracking via WhatsApp, abandoned cart recovery messages, broadcast messaging for promotions, and order confirmation notifications — turning WhatsApp into a full customer communication channel. Enable WhatsApp as a primary customer communication and marketing channel for Shopify merchants, integrating support, order notifications, and promotional messaging through WhatsApp's high-engagement platform.

Key Features

Customizable WhatsApp chat button for storefront (position, color, greeting message, availability)
Pre-filled message templates based on the page the customer is on (product page, order page, etc.)
Order status notifications via WhatsApp (confirmation, shipped, delivered)
Abandoned cart recovery messages via WhatsApp
Broadcast messaging for promotions and announcements
Quick reply templates for common support scenarios
Multi-agent support with conversation routing
Chat analytics: response times, conversation volume, conversion from WhatsApp interactions

Use Cases

Merchants in markets where WhatsApp is the dominant messaging platform (Latin America, Middle East, South/Southeast Asia, parts of Europe) who want to meet customers on their preferred channel for sup

Screenshots and demos

Visual previews attach as this product moves through build stages.

Interface

Workflow

Reporting

Installation

Up and running in a few steps.

1
Open the listing and choose Install / Add app
2
Approve the requested permissions
3
Complete the short guided setup
4
Go live — the app is active on your store

Availability

Planned

This product is planned. Join the waitlist to be notified the moment it launches.

Support & refunds

Billing, trials, and refunds are handled through the Shopify marketplace under its terms. Standard support is included from Webb.