Webb
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Shopify App · Shopify

Warrantr

Warrantr enables merchants to offer product warranty programs with customer registration, claim submission, defect tracking, and replacement workflows.

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Product Overview

Built for e-commerce teams that need a clearer system.

Warrantr enables merchants to offer product warranty programs with customer registration, claim submission, defect tracking, and replacement workflows. Customers register their products for warranty coverage, submit claims when issues arise, and track resolution — while merchants gain visibility into product quality and defect patterns. Manage the complete warranty lifecycle — registration, claims, evaluation, and resolution — while providing merchants with product quality insights from warranty data.

Key Features

  • Customer warranty registration form (serial number, purchase date, proof of purchase upload)
  • Configurable warranty terms per product or collection (duration, coverage scope, exclusions)
  • Customer claim submission with issue description, photos, and defect category selection
  • Claim review workflow: submitted, under review, approved, denied, replacement shipped
  • Defect tracking and product quality analytics by product, category, and defect type
  • Replacement order auto-creation for approved warranty claims
  • Customer warranty status lookup portal
  • Warranty certificate/confirmation PDF generation

Use Cases

  • Merchants selling durable goods, electronics, appliances, tools, or any products with warranty coverage who need a structured system for warranty registration, claim management, and replacement proces

Screenshots and demos

Visual previews attach as this product moves through build stages.

Interface

Workflow

Reporting

Installation

Up and running in a few steps.

  1. 1

    Open the listing and choose Install / Add app

  2. 2

    Approve the requested permissions

  3. 3

    Complete the short guided setup

  4. 4

    Go live — the app is active on your store

Availability

Planned

This product is planned. Join the waitlist to be notified the moment it launches.

Support & refunds

Billing, trials, and refunds are handled through the Shopify marketplace under its terms. Standard support is included from Webb.